human resources For communication improvement,
first talk yourself on that language. Once you feel good in the flow, talk infront of the mirror to see what is your reaction while you talk( it is like talking infront of others). Keep practice, you can improve better... My dear, just listen one thing in improving english if you think that you improve your english by joining a institute you better improve it but you may be wrong because my english is also not very good at one time so you have to start from your self join a good english academic but also work on it start reading reader digest read the books which interest you have increase your communication skill and talk with your friends in english and bring your problems in english in front , first you must know what stop you in speaking english. Experts say that communication is composed of different methods: words, voice, tone and non-verbal clues. Of these, some are more effective in delivering a message than others. According to research, in a conversation or verbal exchange:
Words are 7% effective
Tone of voice is 38% effective
Non-verbal clues are 55% effective.
Non-verbal clues include:
Body language (e.g., arms crossed, standing, sitting, relaxed, tense),
Emotion of the sender and receiver (e.g., yelling, speaking provocatively, enthusiastic)
Other connections between the people (e.g., friends, enemies, professional similarities or differences, personal similarities or differences, age similarities or differences, philosophical similarities or differences, attitudes, expectations). In other words, WHAT you say is not nearly as important as HOW you say it!
A dull message delivered by a charismatic person, filled with energy and enthusiasm will be accepted as brilliant.
An excellent message delivered by someone who is not interested in the topic, will not engage the enthusiasm of its intended audience.
One of the classic examples of great verbal communications is Dr. Martin Luther King's I Have a Dream speech.
Why was it such a great speech? It was filled with powerful visual images that provoke strong emotions, delivered with passion by someone who captured the dreams of an entire race. Over time, the speech has transcended its original message to be a message of hope for all people, regardless of race.
Communication Elements
Elements of speaking:
Body language
Voice quality
Intention
Manner: directness, sincerity
Dress and clothing (style, color, appropriateness for situation)
Visual aids, animation
Eye contact
Emotional content, energy, strength
Self-concept Concept of others
Listening, hearing the underlying message
Speaking from the heart
Energy
Setting, time, place, timing
How the messenger holds the message
Sensitivity
Rhythm and pacing
Attitude and confidence
Rapport
Agenda
Purpose of communication - knowing what you want to communicate
Clarity
Silence, centering, looking
Elements of Listening:
Attentiveness to speaker
Eye contact
Intention be fully awake and aware
Openness: to other person and your own
Paying attention
Listening to yourself
Feedback
Body language
Change in pattern
Expectations about person speaking, about their message, about their agenda.
Listening Skills - A key element to learning to communicate well...The whole task of psychotherapy is the task of dealing with a failure in communication. . . . the major barrier to mutual interpersonal communication is our very tendency to judge, to evaluate, to approve or disapprove, the statement of the other person, or the other group. . . . Real communication occurs when we listen with understanding - to see the idea and attitude from the other person's point of view, to sense how it feels to them, to achieve their frame of reference in regard to the thing they are talking about."
Mr. Gabor offers these tips for using TACTFUL conversations:
T = Think before you speak
A = Apologize quickly when you blunder
C = Converse, don't compete
T = Time your comments
F = Focus on behavior - not on personality
U = Uncover hidden feelings
L = Listen for feedback
Other DOs and DON'Ts to Accompany T-A-C-T-F-U-L Strategies
DO be direct, courteous and calm
DON'T be rude and pushy
DO spare others your unsolicited advice
DON'T be patronizing, superior or sarcastic
DO acknowledge that what works for you may not work for others
DON'T make personal attacks or insinuations
DO say main points first, then offer more details if necessary
DON'T expect others to follow your advice or always agree with you
DO listen for hidden feelings
DON'T suggest changes that a person can not easily make.
Improving Presentation Skills
Making effective presentations to groups or key individuals is a regular part of an executive's job. Delivering a clearly understandable message that gains the support of the listeners obviously requires expertise in public speaking. Less obviously, it requires that you understand the perspective of your audience and be willing to adjust your presentation based on feedback during the session.
Experts tell us that public speaking ranks highest on the list of situations people fear most (followed by death!). Overcoming this fear requires education and practice, practice, practice!
For more infos about this matter visit this site:
www.itstime.com/aug97.htm - 41k - Cached
For improving your personality development skills
visit this site:
www.csulb.edu/~tstevens/success/self-d... - 15k - Cached
Goodluck and God bless!! |
